Bringing expertise, knowledge, and collaboration directly to the work in real-time.
Kognitiv Spark’s mixed reality platform - RemoteSpark - provides frontline workers immediate access to experts, operational knowledge, and real-time collaboration, helping organizations solve problems faster, reduce operational delays, and keep critical infrastructure and resources working.
MIXED REALITY PLATFORM
Execution challenges aren't always technical.
Organizations often have the expertise they need, but not always where and when the work demands it. Disconnected technical information, mis-aligned communication, unavailable resources, and knowledge that's difficult to access or preserve create delays and slows execution, increases operational risk, and limits the value of an organization's most experienced people.
OPERATIONAL CHALLENGE
Improve the way critical work gets done.
Kognitiv Spark’s mixed reality platform is built around a simple principle: the right expertise and information should be available wherever work is happening. By connecting workers with experts, delivering operational knowledge at the point of work, and capturing expertise as tasks are completed, organizations can improve execution, reduce operational delays, and preserve knowledge across their workforce.
OUR SOLUTION
Bring expertise to the in-field workers.
Connect field workers with remote experts through secure, real-time collaboration. Experts can see and hear what the worker is experiencing, provide visual guidance, annotate assets, and help resolve issues without travelling to site, helping teams make informed decisions without unnecessary delays.
Deliver knowledge where work happens.
Give workers immediate access to technical information, including procedures, manuals, engineering drawings, images, PDFs, and interactive 3D content, without interrupting the task. Critical information stays available in context, reducing the need to stop work or search across multiple systems.
Capture knowledge through every task.
Capture images, videos, observations, and support sessions as work is performed. Every completed task contributes to a growing library of operational knowledge that supports future maintenance, troubleshooting, onboarding, and continuous improvement.
PLATFORM CAPABILITIES
Connect
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Connect frontline workers with remote subject matter experts through secure audio and video collaboration with live annotations and shared visual context through RemoteSpark calls or scheduled Microsoft Teams calls.
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Join RemoteSpark sessions directly from a web browser, making expert support easier to access without dedicated desktop software.
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Collaborate seamlessly across AR and MR headsets, mobile devices, tablets, and PCs from a single connected platform.
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Maintain reliable collaboration in remote and industrial environments over connections as low as 128 kbps.
Access
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View procedures, manuals, engineering drawings, PDFs, images, videos, and work instructions without interrupting the task using content stored in RemoteSpark or Microsoft OneDrive.
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Visualize equipment, assemblies, and complex procedures using interactive 3D models directly within the worker's environment.
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Instantly share documents, images, videos, recordings, and other operational content during remote collaboration to keep everyone working from the same information.
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Guide workers with real-time visual annotations on assets that provide clear direction without disrupting the flow of work.
Scale
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Capture images, videos, and recorded support sessions to preserve institutional knowledge and build a reusable knowledge library.
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Deploy RemoteSpark using public or private cloud infrastructure that aligns with your organization's security and operational requirements.
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Simplify software deployment and version management across supported devices with centralized administration designed for enterprise environments.
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Protect operational collaboration with enterprise-grade security, encrypted communications, and deployment options designed for highly regulated and security-conscious environments.
Complete Lifecycle Support
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Our specialist prioritizes a seamless integration of RemoteSpark into your operational framework. With each client partnership, we assign a dedicated team committed to proactively overcoming any barriers to your successful connected worker adoption, helping you strategically drive operational value.
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Through use case development, content workshops, online learning modules, and training, our team of RemoteSpark specialist will work to ensure your success with every deployment.
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Our commitment to your success is unwavering. We provide you with limitless access to our customer support team, ensuring you have all the resources necessary to maximize your use of RemoteSpark. Our teams are tasked with providing comprehensive support, tailored to meet your unique needs.
Improve the way your teams work.
LET’S TALK
Every operation is different. Whether you're supporting a single facility or a globally distributed workforce, we'll start by understanding your operations before recommending the right approach.
Talk with our team about your use cases, operational challenges, your frontline limitations challenges, and where our mixed reality platform connected worker technology can create the greatest impact.