RemoteSpark, the industrial remote support tool
RemoteSpark is a low-bandwidth, highly-secure, augmented reality platform that connects remote technicians to subject matter experts. Solve problems quickly and keep operations flowing.
Security and Reliability
In use by the likes of the Royal Canadian Navy, RemoteSpark boast military-grade security infrastructure. Remote assistance calls can operate effectively in internet bandwidth conditions as poor as 256kbps, allowing for effective operation from a mobile hotspot.
Reduce Equipment Downtime
Remote workers perform maintenance and repairs like experts. Tasks are completed 90% more accurately with augmented reality support calls.
Reduce Expert Travel
When equipment requires repair or inspection, subject matter experts can guide remote workers through tasks via shared audio, see-what-I-see video, and supporting holograms, without ever leaving the office.
Facilitate Knowledge Transfer
The industrial skills gap is growing. With every RemoteSpark call, a remote technician receives one-on-one guidance from a subject matter expert on how to complete a complex or new task. Augmented reality for remote support increases learning retention by 75%.
Discover how RemoteSpark is used in your industry to increase productivity, support remote technicians, and reduce costly unplanned downtime and travel.
Our commitment to security
At Kognitiv Spark, security isn’t an afterthought, it’s the cornerstone of everything we build and everything we do. Learn more about our military-grade security infrastructure.
What our clients are saying
"I know our competition will be playing catch-up with us on this, like they did with other things over the years. It’s a good service tool. It’s going to make a big difference."
"The costs and logistics of training and maintenance support can be considerable when deploying technology in Northern and remote locations. RemoteSpark can reduce the need for costly travel and lead to more cost-effect remote operations."
“The Mixed Reality Remote Assistant Support system is an exciting tool, because it may provide our sailors with the opportunity to explore a new, and potentially much more efficient way of conducting onboard maintenance.”
Learn more about how RemoteSpark can improve your remote support operations
The market’s most reliable and secure remote support tool leveraging augmented reality is currently in use across the globe. Find out how RemoteSpark can help your organization, today.