AR Remote Support for Industrial Engineering | Kognitiv Spark

Increase worker efficiency. Decrease expert travel.

Discover how the team at Rogers Electric and Machine use RemoteSpark to resolve their client’s problems faster while simultaneously cutting down on costly expert travel.

Watch the Video Case Study

Common Use Cases for AR Remote Support in Industrial Engineering fields

Rogers Electric and machine employee using RemoteSpark

With task guidance through a RemoteSpark call, subject matter experts can walk remote workers though any repair, allowing the worker to solve a problem like a technician with 20+ years of experience.

When a worker is unable to get a system up and running, a RemoteSpark call can help solve the problem. Multi-step animated holograms can increase the worker’s understanding of the task while expert guidance increases task accuracy.

3D, spatially-anchored holograms allow your team to understand the ins and outs of a system or task before ever going out into the field to do the work.

As workers perform a task, experts are coaching every step of the way to make sure the process was followed, and the task was completed properly.

Leverage technicians on location without needing to send in a subject matter expert or other human resources. Improve a worker’s situational awareness by tying IoT data endpoints to holograms of specific machines or systems, effectively delivering this data to workers before they begin a task.

RemoteSpark remote users receive hands-on, on-the-job training from a subject matter expert every time they make a call, enabling knowledge transfer.

Subject matter experts can inspect repairs, damage, and other situations without ever leaving their office.

Learn the Augmented Reality pilot best practices

This free eBook brings together AR industry best practices and advice from implementation experts to equip you with necessary steps to avoid pilot purgatory and execute a scalable AR pilot.

The Ultimate Guide to AR Pilots is designed to help you launch, run and analyse deployment-ready augmented reality and mixed reality pilot programs.

Our team is here to help you get started

The Kognitiv Spark team has deep expertise in Industrial Engineering and Manufacturing. We’ve helped organizations of all sizes launch successful augmented reality remote support pilot programs and deployments.

Get in touch